• Charge Nurse / Deputy Manager


  • To be responsible for the day to day leadership and delivery of a high-quality care service focussed on individual needs and outcomes in line with Health and Social Care Standards, company procedures and current best practice.


  • Provide leadership to the wider care team ensuring all clinical and social care needs of individual residents is planned, delivered and provided in line with explicit values; dignity, respect, choice, personalised and meaningful.
  • Supervise the practice standards of Practitioners and Support staff, providing support, guidance and direction. Taking corrective action as needed.
  • Ensure service delivery is well organised, priorities are being met and deployment of staff are to the benefit of the residents.
  • Work with other professionals in the delivery of high-quality care to the residents in your care, ensuring best outcomes for the residents.
  • To take on champion roles to the benefit of the service and take limited delegated authority for the management of some aspects of the home in the absence of the Manager, Deputy Manager and Charge Nurse.
  • Ensuring a high-quality care and support, providing all clinical and nursing tasks, shift planning and overview of all aspects of the day to day service delivery.
  • Must be confident in leadership, capable of taking action and supportive of others to ensure continual improvements in service delivery. The post holder must be able to practice as a clinical nurse and as a social care leader.


  • Clinical skills as a registered nurse: enteral tube feeding, catheterisation (male, female, suprapubic), diabetes support, pressure care, subcutaneous fluids, syringe drivers, continence care, skin care, basic first aid and relevant competencies as a nurse.
  • Analytical skills
  • Organisational skills
  • Ability to work on own initiative
  • Time management and ability to support others with priorities
  • Written and oral communication (reports, statistics) able to use ICT in practical solutions
  • Dealing with emergencies and complex Issues
  • Ability to use IT skills (Word; Excel and E-mail)
  • An understanding of the Health and Social Care standards
  • Ability to interpret or gain knowledge of changes in policy and legislation
  • Knowledge of complaints procedure, customer care procedures
  • Knowledge of Protection of Vulnerable Groups legislation


  • To act in accordance with the NMC Code of Professional Conduct
  • To assess the individual health care need of residents and ensure that they receive the highest standards of care and attention appropriate to their needs.
  • Establish good personal relationships and maintain good communication with residents and their families, peers and management whilst maintaining confidentiality in accordance with GDPR
  • Ensure accurate record keeping in relation to the health care of residents.
  • Maintain and promote relationships with GPs, and other visiting health care professionals


Post holders are expected to develop and maintain positive contacts and relationships with a range of people in order to ensure the continual assessment, care and wellbeing of residents. Some relationships may involve support and require sensitivity and innovation.

Frequent contacts will include:

  • Relatives / carers / representatives of services users
  • Other professional staff involved with services users e.g. GPs/NHS Staff/Social Workers
  • Volunteers and students

Less frequent contacts include:

  • Care Inspectorate Officers


Post holder will work largely within as established framework of internal and external procedures however a degree of creativity and innovation will be required in the following areas:

  • To contribute to the ongoing assessment of residents
  • Working in conjunction with the Activities team contribute to the development of social and entertainment programmes for residents.
  • To be flexible in meeting the changing needs of residents, including the ability to adapt to changing policies in the working environment
  • Consider ways to communicate effectively with people with communication difficulties and ensure that this is shared with colleagues
  • To put forward ideas to assist in the care of residents living with dementia and residents with behaviour that challenges


  • Understanding of Company values, duties and commitment to equality of opportunity both as an employer and service provider.
  • Puts into practice operating procedures designed to support the Company‚Äôs Equal Opportunities Policy.
  • Demonstrates commitment through behaviour towards colleagues. Is constantly mindful of equality and diversity issues in providing services and seeks to avoid unwitting discrimination.


  • Stairs daily
  • Standing for long periods
  • Kneeling and bending frequently
  • Pushing people in wheel chairs both in the building and outside
  • Manoeuvring people or equipment on a regular basis
  • Moving and handling of residents, including the use of manual handling equipment


The nature of tasks the Care Assistant is required to work undertake will be routine, however the work potentially involves some risk to personal safety, health problems or illnesses. e.g

  • Musculoskeletal problems
  • Infection
  • Risk of physical and verbal assault from aggressive residents
  • Caring for residents with end of life care needs requires emotional support


  • To undertake intimate personal care
  • Exposure to body fluids on a daily basis
  • Exposure to verbal and physical aggression
  • To be able to work under pressure
  • Exposure to heat
  • Moving and handling of residents in confined spaces
  • Potential risk of exposure to infection


  • Must hold NMC registration, could be general, mental health, other.
  • A supervisory qualification is desirable.


  • This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to a formal offer of employment being made by the company.
  • The functions of this post require the post holder to be registered as a staff nurse with a valid NMC number on commencement of employment.